Customer satisfaction is our number one goal and we’re proud to have a superb client satisfaction rating over the last ten years.  Listening to our clients’ needs has help Alumni Channel develop the offering we have today.  Recent requests by alumni and clients that have been built into our communities include:

• Profile linking support for Facebook, MySpace and LinkedIn
• Support for traffic analysis of your community through Google Analytics
• Group/class pages
• Private/public links
• Expandable/collapsible news items
• Job board/applicant tracking system
• Missing member directory
• Deceased member directory
• Custom site header graphic
• Fee-based membership management
• New file manager with image thumbnails
• Custom e-mail footer for outgoing system messages
• Printable membership cards

Want to learn more about each of these new features? 

• Profile linking support for Facebook, MySpace and LinkedIn
  Alumni can now specify their social networking profiles.  Appropriate icons will display in each profile . . . 
• Traffic analysis through Google Analytics
  Google Analytics shows you how people found your site, how they explored it, and how you can enhance their visitor experience. With over 80 reports, your free Google Analytics account will track visitors through your site, and will keep track of the performance of your marketing campaigns.
• Group/class pages
  With all information for a particular class consolidated onto one page, group/class pages will give Alumni one place to find out everything about their class.
• Private/public links
  Useful links in each community can now be specified as either accessible to the general public, or require an alumnus be logged in for access.
• Expandable/collapsible news items
  Control the news item layout by displaying each item collapsed or expanded.
• Job board/applicant tracking system
  This add-on feature is a complete on-demand applicant tracking system (ATS) for small- to medium-sized companies. Enables HR executives, hiring managers and recruiters to drive collaboration and company-wide hiring successes. Includes resume posting, job listings and more.
• Missing member directory
  Give your membership a place to list “missing” classmates and use the power of your online network to find them.
• Deceased member directory
  This optional feature displays classmates that were marked by administrators as having passed away.
• Custom site header graphic
  In a move to allow for more customization, our templates now have limited support to add your custom graphic header to the community.
• Fee-based membership management
  Collect payments such as dues or fees before granting access to your community.
• New file manager with image thumbnails
  A secondary file manager now gives the ability to view image thumbnails and rename files.
• Custom e-mail footer for outgoing system messages
  Replace our template footer with your own text to give that added personal touch.
• Printable membership cards
  Automatically generated, these 10-to-a-sheet cards contain your logo and name and can be printed to distribution to seniors, alumni and more.